Problems smart boiler XL Okofen from 2013 stuck in manual mode

[albumin53]

Hello,
We bought an Oköfen smart XL boiler in December 2013. We had a lot of breakdowns with this boiler. The most recent: the boiler has switched to heating 2 when we were previously on heating 1. Since then, the boiler has only operated in manual mode.

How to switch to heating 1? Nothing is mentioned in the user manual. Thanks for your help.

[kafa]

which version of regulation do you have?

[albumin53]

Where can we find this info?

[kafa]

does it look like this? : https://www.oekofen.com/fr-fr/pelletronic-touch/

[albumin53]

Here is the order we have in the house.

[Pilpoill]

Hello,

Albumin53, what you are showing us is the room thermostat.
There it is effectively in the comfort position (sun pictogram) so to find the programming ranges, simply go back to the clock pictogram (at the bottom the middle one)

To set the times for P1 and P2, this is done on the screen of the boiler Kafa was talking about.