Hi,
I just had a firm fireplace installed (Philippe fireplace, model 843).
Everything works very well, except that 2 black vertical traces appear very quickly after lighting the fire (barely 1 hour), and quickly become very opaque, even when cleaning the glass every day.
Apart from these traces, the rest of the glass gets dirty normally.
One possible explanation: the 2 vertical traces are located just under the screws at the top of the door frame (which must be used to dismantle the glass). So I suspect there is a leakage problem there, and I tried to tighten the screws, but without success.
Do you have an idea ?
Thank you in advance
Didn't
Home window closes: traces pb
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