thierry22160 wrote:max22 wrote:Hello thierry,
I had a boiler installed by the same company as you and the same model, did you find the information you were looking for? Otherwise I have worked a lot on mine since 3 years, and by myself, nobody wants to take care of it. By your house there is the Qualibreizh company that can come. Otherwise for your pellets they fall out burnt on ignition or is it all the time?
I hope you have solved your problem, otherwise contact me we can trade. There I have to change the two ignition resistors and the burner ...
And take care of cleaning it completely ...
Hi max 22.Thank you for your message, yes I still have problems with this boiler, she did not turn this winter. I find a company that knows this boiler well, she must return very soon to finish the work. The company Qualibreizh do not want to move.If you want the coordinates of the company that I have hole made me sign thanks again
Hello everybody
I have
exactly the same file as Giom32 and vincent 35 (Melen, Savelys, QualiBreizh ...)
I too am desperately looking for a contact in 22 on Lannion / Guingamp and surroundings to repair our Ponast KP11, broken down for 2 years, at the dawn of a third winter to be heated with convectors. Many heating engineers have passed by and have made various attempts at repairs, parts have been changed (resistors, electronic card, flexible ...). But nothing helps. It's a hassle, we despair. It is a very good boiler and it is in very good condition but a small detail escapes us and it is not our job. This is played out in a small detail, for sure.
Recently it showed screw 1 blocked (which we have unblocked several times and re-cleaned). Then she put in superheating stop> 95 ° (surprising because the water temperature was well set to 60 ° which is common), following a cleaning it has not displayed this message since. Today it starts up and works for two or three hours (which it hasn't done for a long time), but after about 3 hours it starts to smoke everywhere.
Obviously the smoke goes the other way, it comes out of the hopper and the hose between the screws, as if the smoke could not flow in the right direction or to be evacuated (whereas for a few hours, if! And before for a few years , if !). So smoky room and we shut down the boiler before it becomes dangerous. Second similar test but we dare not touch it anymore. The last two heating engineers speak of an insufficient draft, but it has operated for several years without any draft problems. Our flue is not very high (admittedly not above the party), but it used to work great before and we even added an extractor / vacuum to the end.
We wonder about a possible bad electronic parameterization.
While browsing the internet I could see discussions about various and varied settings: heating / power curves? Temperatures? Screw speed relative to each other? Fan? (Ours is in good condition and runs, but does it run properly?) The repairers who came to work on our boiler did not address these questions and do not seem to want to look into them.
So thierry22160, max22, or the others, do you have an expert contact?
If you've had a similar experience (and I've read a few about this forum and others) and that you have a contact in Brittany who travels in my area, I am a taker (because QualiBreizh no longer travels in this area). The heating engineer who comes to my house these days inspires me confidence, I find him connoisseur, professional and dedicated, especially about pellet / pellet boilers. However, I am convinced that it is easy to play and that we need an expert in ponast or even in KP models, connoisseur of settings and electronic adjustments to solve our problem.
Thank you very much for the help you can give me.
(I allow myself to make this little cry for help in another subject which is similar to this one with other authors if the moderators allow me)Kenavo