Lower the temperature setpoint to the maximum, you should even react to it.

is your 3-way valve working?

does it look like this? : https://www.oekofen.com/fr-fr/pelletronic-touch/

which version of regulation do you have?

Hello,
all I managed to negotiate with Okofen is a pencil of paper, an opinel and 150kg of pellets.
Negotiation will be done with the installer.

good evening commander_brin, at the base the house is 98 with a living area of ​​90m2 with the insulation that goes with it i.e. chipboard wall, 100mm of glass wool and plasterboard brick, attic that can be converted but not fitted out with I think 400mm of glass wool. in 2005 fitting out of the attic and ...

hello, I have just replaced my fuel boiler from 1998 and 34kw with hot water production (98l tank) for 3 weeks by a pellet boiler of 14 kw also with DHW for a house of 160m2 on 2 levels. this morning outside temperature of -4 ° c, my boiler is heating up as ...

without knowing more about your installation, it will be hard to help you.

type of insulation, recent house or not, type of heating before the pellets (in case of replacement),

consumption before the pellets (quantity of fuel oil for example if before it was fuel oil) ... etc ...